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IDENTITY THEFT AND FRAUD COMPLAINTS

As businesses increasingly depend on electronic data and computer networks to conduct their daily operations, growing pools of personal and financial information are being transferred and stored online. This can leave individuals exposed to privacy violations and financial institutions and other businesses exposed to potentially enormous liability, if and when a breach in data security occurs.

The Consumer Sentinel database, maintained by the Federal Trade Commission, contains over 3.5 million consumer fraud and identity theft complaints that have been filed with federal, state and local law enforcement agencies and private organizations.

 

IDENTITY THEFT AND FRAUD COMPLAINTS, 2009-2011 (1)
IDENTITY THEFT AND FRAUD COMPLAINTS, 2009-2011 (1)

(1) Percentages are based on the total number of Consumer Sentinel Network complaints by calendar year. These figures exclude "Do Not Call" registry complaints.

Source: Federal Trade Commission.

View Archived Graphs

HOW VICTIMS' INFORMATION IS MISUSED, 2011 (1)
Type of identity theft fraud Percent
Government documents or benefits fraud 27%
Credit card fraud 14
Phone or utilities fraud 13
Bank fraud (2) 9
Employment-related fraud 8
Attempted identity theft 7
Loan fraud 3
Other identity theft 23

(1) Percentages are based on the total number of complaints in the Federal Trade Commission’s Consumer Sentinel Network (279,156 in 2011). Percentages total to more than 100 because some victims reported experiencing more than one type of identity theft (13% in 2011).    
(2) Includes fraud involving checking and savings accounts and electronic fund transfers. 
    
Source: Federal Trade Commission.

View Archived Tables

IDENTITY THEFT BY STATE, 2011
State Complaints per 100,000 population (1) Number of complaints Rank (2) State Complaints per 100,000 population (1) Number of complaints Rank (2)
Alabama 82.5 3,942 12 Montana 39.4 390 47
Alaska 44.5 316 40 Nebraska 47.6 869 38
Arizona 98.5 6,296 4 Nevada 89.9 2,427 7
Arkansas 63.9 1,862 28 New Hampshire 46.9 617 39
California 103.6 38,607 3 New Jersey 86.4 7,599 8
Colorado 82.6 4,156 11 New Mexico 78.2 1,610 16
Connecticut 67.5 2,413 22 New York 92.3 17,880 6
Delaware 83.5 750 10 North Carolina 65.9 6,287 25
Florida 178.7 33,595 1 North Dakota 23.2 156 50
Georgia 120.0 11,625 2 Ohio 64.8 7,479 26
Hawaii 42.9 583 42 Oklahoma 56.4 2,115 32
Idaho 42.0 658 43 Oregon 58.1 2,226 31
Illinois 80.8 10,361 14 Pennsylvania 79.2 10,061 15
Indiana 54.8 3,555 33 Rhode Island 58.3 614 30
Iowa 39.7 1,208 45 South Carolina 68.5 3,168 20
Kansas 67.1 1,914 24 South Dakota 25.3 206 49
Kentucky 43.6 1,891 41 Tennessee 67.4 4,275 23
Louisiana 64.7 2,934 27 Texas 96.1 24,162 5
Maine 37.9 503 48 Utah 54.8 1,514 34
Maryland 86.3 4,980 9 Vermont 41.4 259 44
Massachusetts 63.0 4,128 29 Virginia 67.7 5,416 21
Michigan 82.1 8,119 13 Washington 72.2 4,853 18
Minnesota 50.4 2,671 35 West Virginia 39.4 731 46
Mississippi 74.5 2,210 17 Wisconsin 48.9 2,782 37
Missouri 71.5 4,282 19 Wyoming 49.7 280 36

(1) Population figues are based on the 2010 U.S. Census population estimates.
(2) Ranked per complaints per 100,000 population. The District of Columbia had 166.0 complaints per 100,000 population and 999 victims.

Source: Federal Trade Commission. 

View Archived Tables

See also the Identity Theft section of our Web site Click Here

CYBER SECURITY

As businesses increasingly depend on electronic data and computer networks to conduct their daily operations, growing pools of personal and financial information are being transferred and stored online. This can leave individuals exposed to privacy violations and financial institutions and other businesses exposed to potentially enormous liability, if and when a breach in data security occurs.

In 2000 the Federal Bureau of Investigation, the National White Collar Crime Center and the Bureau of Justice Assistance joined together to create the Internet Crime Complaint Center (IC3) to monitor Internet-related criminal complaints. In 2011, IC3 logged 314,246 complaints via its website, or about 26,000 complaints per month. In 2007, the IC3 received 206,884 complaints. The IC3 referred 116,830 of the complaints to federal, state or local law enforcement officials compared with 90,008 in 2007.

 

CYBER CRIME COMPLAINTS, 2007-2011 (1)
CYBER CRIME COMPLAINTS, 2007-2011 (1)

(1) Based on complaints submitted to the Internet Crime Complaint Center.

Source: Internet Crime Complaint Center.

View Archived Graphs

TOP FIVE CYBER CRIME TYPES, 2011 (1)
Rank Type Number of complaints
1 FBI-related scams (2) 35,764
2 Identity theft 28,915
3 Advance fee fraud 27,892
4 Non-auction/non-delivery of merchandise 22,404
5 Overpayment fraud 18,511

(1) Based on crimes referred by the Internet Crime Complaint Center to federal, state or local law enforcement agencies.
(2) Scams in which a criminal poses as an FBI agent.

Source: Internet Crime Complaint Center.

View Archived Tables

TOP TEN STATES FOR CYBER CRIME, 2011 (1)
Rank State Complaints per 100,000 population
1 Alaska  196
2 D.C. 137
3 New Jersey  131
4 Nevada  130
5 Colorado  123
6 Ohio  110
7 Maryland  109
8 Florida  107
9 Virginia  106
10 Washington  104

(1) Based on complaints submitted to the Internet Crime Complaint Center via its website.

Source: Internet Crime Complaint Center.

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